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All orders are by cleared funds (orders will not be dispatched until they are paid for in full). Orders paid by Credit/Debit cards are dispatched immediately, BACS payments are dispatched as soon as payment shows in our account, Cheque payments are not cleared for 14 days. We are responsible for orders reaching you or your customer, orders failing to be delivered will be re-sent at our expense. Orders received that are incorrect should be advised within 2 days of delivery. All products carry a twelve month warranty. Faulty products can be returned directly to us and we will send out a replacement, where no replacement is available, a refund will be issued. The customer should return it along with the order number and a description of the fault. If the product is faulty, we will pay for the postage to return it to us (return postage should be at reasonable cost). The delivery address for returns is: SHOPafrolix Returns Dept Unit 5A Wimsey Way Alfreton Trading Estate Alfreton Derbyshire DE55 4LS Returned items should be sent recorded for the customers security. If a product arrives safely but fails at some point during the warrranty period, the cost involved in dealing with the replacement are shared between you and SHOPafrolix. If a product has to be replaced we will cover the cost of sending out the replacement, the cost of returning the product to us is between you and your customer. If a returned product is found to be not faulty, the product will be returned to the customer at their expense. No invoice details will be included in your customer order, so they will not receive any information that is not meant for them. A return address label is attached to each order with our returns address on it (see above), if an order cannot be delivered the Post Office will keep it for five days, after that it will be returned to sender. Every effort is made to ensure that all products are in full supply where available, products that are not available are normally back in stock within 3-4 days, subject to manufacturer availability. Every effort is made to ensure that the information on this site is accurate, but we accept no liability for any errors on the site. The opening of accounts is at the discretion of the company, SHOPafrolix reserves the right to suspend or close accounts that misuse our system, or for any other reason without notice. SHOPafrolix reserves the right to change the terms & Conditions without notice. DELIVERY COSTS Courier Weight up to (gms) Charge ParcelForce 24 3000 £6.75 ParcelForce 24 99000 £7.75 Royal Mail First Class (Not Recorded) 100g £1.15 Royal Mail First Class (Not Recorded) 250g £1.65 Royal Mail First Class (Not Recorded) 500g £1.98 Royal Mail First Class (Not Recorded) 750g £2.42 Royal Mail First Class (Not Recorded) 1000g £2.98 Royal Mail First Class (Not Recorded) 1500g £4.49 Royal Mail First Class (Not Recorded) 2000g £5.39 Royal Mail First Class (Recorded) 100g £1.89 Royal Mail First Class (Recorded) 250g £2.39 Royal Mail First Class (Recorded) 500g £2.74 Royal Mail First Class (Recorded) 750g £3.24 Royal Mail First Class (Recorded) 1000g £3.79 Royal Mail First Class (Recorded) 1250g £4.49 Royal Mail First Class (Recorded) 1500g £4.98 Royal Mail First Class (Recorded) 1750g £5.69 Royal Mail First Class (Recorded) 2000g £5.89 Royal Mail First Class (Recorded) 3000g £7.89 Royal Mail First Class (Recorded) 4000g £9.09 Royal Mail First Class (Recorded) 5000g £10.69 Royal Mail First Class (Recorded) 6000g £12.29 Royal Mail First Class (Recorded) 7000g £13.89 Royal Mail First Class (Recorded) 8000g £15.49 Royal Mail First Class (Recorded) 9000g £17.09 Royal Mail First Class (Recorded) 10000g £18.69 Royal Mail Second Class (Not Recorded) 100g £0.99 Royal Mail Second Class (Not Recorded) 250g £1.24 Royal Mail Second Class (Not Recorded) 500g £1.59 Royal Mail Second Class (Not Recorded) 750g £1.98 Royal Mail Second Class (Not Recorded) 1000g £2.49 Royal Mail Second Class (Recorded) 100g £1.74 Royal Mail Second Class (Recorded) 250g £2.09 Royal Mail Second Class (Recorded) 500g £2.38 Royal Mail Second Class (Recorded) 750g £2.86 Royal Mail Second Class (Recorded) 1000g £3.14 Royal Mail Second Class (Recorded) 1250g £3.69 Royal Mail Second Class (Recorded) 1500g £3.98 Royal Mail Second Class (Recorded) 1750g £4.62 Royal Mail Second Class (Recorded) 2000g £4.89 Royal Mail Special Delivery 1PM 100g £4.95 Royal Mail Special Delivery 1PM 500g £5.35 Royal Mail Special Delivery 1PM 1000g £6.65 Royal Mail Special Delivery 1PM 2000g £8.35 Royal Mail Special Delivery 1PM 10000g £20.95 Some postcodes are classed as Remote or Offshore destinations and may incur additional postage for parcels sent by Parcel Force. The basket will calculate the additional postage for you. The full list of postcodes affected are below. Royal mail maximum dimensions for rectangular parcels is 610mm x 460mm x 460mm. Royal Mail maximum length for rolled items is 900mm and the length plus twice the diameter must not exceed 1040mm. Affected Postcodes for parcels sent by Parcel Force: All IV codes (Postage as above plus £6) All KW codes (Postage as above plus £6) PA codes 20 to 49, 60 to 78 (Postage as above plus £6) - PH codes 17 to 26, 30 to 44, 49 to 50 (Postage as above plus £6) - All HS codes (Postage as above plus £6) - KA codes 27 and 28 (Postage as above plus £6) - All ZE codes (Postage as above plus £6) - All BT codes (Postage as above plus £10) - All IM codes (Postage as above plus £10) - TRcodes 21 to 25 (Postage as above plus £10) - All GY and JE codes would go Parcel Force Euro 48hr at £17.75. All postage calculations are based on one parcel, if an order requires two or more parcels, they may incur additional charges. The additional charges above only relate to parcels sent by Parcel Force. Royal Mail parcels are not affected and do not incur additional charges.
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